CADBURY Find the Ticket Promotion 2024

Terms and Conditions


Mondelez Australia Pty Ltd (ABN 78 004 551 473), Level 10, 75 Dorcas Street, South Melbourne VIC 3205

Competition Period

12.01am (AEST) on 11/06/2024 to 11.59pm (AEST) on 09/09/2024.

Who can enter?

Only Australian residents who are aged 18 or over.

Who can't enter?

Directors, officers, management and employees (and their immediate families) of:

  1. the Promoter;
  2. Immediate Pty Ltd (Immediate);
  3. Coles Supermarkets Pty Ltd; and
  4. the agencies, companies, contractors or participating premises associated with this competition.

Where will the competition run?

The competition will run in participating Coles stores (including Coles Local and Coles online) (Stores) in Australia. Excludes Coles Express/VIVA.

For the avoidance of doubt, warehouses servicing Coles online are considered Stores, for the purpose of this competition.


Qualifying Purchase

A specially marked CADBURY DAIRY MILK or CADBURY CARAMILK block (from the list below) from a Store:


For the avoidance of doubt, a Qualifying Purchase can only be made during the Competition Period.

Entry instructions

You must, during the Competition Period:

  1. make a Qualifying Purchase from a Store and collect your itemised purchase receipt;
  2. open the packaging of the Qualifying Purchase product to see if a promotional winning Gold, Silver or Bronze ticket is inside (and, if so, this is a Winning Ticket); and
    1. if you have a Winning Ticket, follow the instructions outlined below to claim your instant prize (corresponding to the ticket type, being either Gold, Silver or Bronze) before the Claim Date; or
    2. if you do not have a Winning Ticket, you may be eligible to be drawn from an unclaimed prize draw which will only occur if all of the Winning Tickets are not claimed before the Claim Date. In order to be eligible to be drawn from the unclaimed prize draw (if it occurs), visit the Website, locate the entry page and fill out and submit the entry form in accordance with the instructions provided, including by uploading a clear image of the Qualifying Purchase receipt and providing all other requested information.

If your Qualifying Purchase has a Winning Ticket, to claim the instant win prize corresponding to that ticket type (Gold, Silver or Bronze) you must, by 11.59pm (AEDT) on 10/12/2024 (Claim Date), visit the Website, locate the claim page and fill out and submit the online claim form in accordance with the instructions provided, including by providing the unique code on the Winning Ticket, uploading an image of the Qualifying Purchase receipt, uploading a clear image of the Winning Ticket showing the entirety of the unique code, uploading an image of the back of the Qualifying Purchase pack showing the batch code and product barcode (as shown on the claim form), and providing all other requested information. Winners will be required to provide details of a valid Australian bank account in order to claim their instant prize After the Claim Date, Winning Tickets will be void and cannot be used to claim an instant prize.

Your purchase receipt must clearly identify the Store where the Qualifying Purchase was made (including Store number and location), the product/s purchased (which must be a Qualifying Purchase) and the date/time of purchase (which must be during the Competition Period and before you submitted your claim/entry). The Qualifying Purchase receipt may include purchases made from a Store via delivery partners (eg Door Dash, Uber etc) subject to verification by the Promoter in its discretion.

If you have a Winning Ticket, the purchase receipt must match the Promoter's records in terms of where a Qualifying Purchase containing a Winning Ticket was available at that time. The Winning Ticket must be a genuine Winning Ticket and must clearly show the unique code in its entirety (as specified on the claim form).

The Promoter is not responsible if your mobile device/desktop is not sufficiently capable for the purpose of submitting a claim/entry, including having the requisite photograph capability.

All instant prize claims/entries will be verified by the Promoter (Verification).

How many winners will there be and how will they be chosen?

There will be a total of 153 Winning Tickets (which will correspond to an instant prize), as follows:

Winning Ticket type

No. available to be won

Corresponding prize



$10,000 cash



$5,000 cash



$1,000 cash

The specially marked CADBURY blocks containing the Gold, Silver and Bronze Winning Tickets will be distributed to randomly selected Stores throughout the Competition Period, as selected by a computerised random system at Immediate, 111/87 Gladstone Street, South Melbourne VIC 3206 (Immediate).

What can I win?

There are 153 instant win prizes available, as follows:

Winning Ticket

Corresponding prize

No. available



$10,000 cash




$5,000 cash




$1,000 cash







Each instant prize will be awarded via EFT to the winner's nominated Australian bank account within 28 business days from receipt of bank details. The Promoter is not liable if a winner does not provide the correct bank details.

Total prize pool

The prize pool is $200,000.

How many times can I enter?

You can only enter up to a maximum of 5 times per household (based on residential address) for the entire Competition Period.

You can claim multiple instant win prizes, provided each claim corresponds to a unique Winning Ticket. Each claim must be submitted separately in accordance with these Terms and Conditions.

How and when will the instant winner/s be informed?

After Verification, instant winners will be notified in writing by email within four business days of Verification and will have their first initial, surname and the Store they made their purchase in published on the Website within two business days of Verification for a minimum period of 28 days.

Proof of purchase

You must keep the following as proof of purchase for all claims/entries:

  • original itemised purchase receipt(s) (clearly showing Qualifying Purchase product, date and time of purchase, Store address and Store number); and
  • Winning Ticket/s (if found) (intact and clearly showing the unique number in its entirety as submitted with your claim); and
  • if you have found a Winning Ticket/s, the Promotional packaging of that Qualifying Purchase.

If you don't produce the above proof of purchase for all claims/entries when asked, the Promoter may disqualify all of your claims/entries and you will lose any right to a prize.

Proof of purchase must be identical to that provided by you with your claim/entry.

If, in the Promoter's opinion based on the available information, you have shared any proof of purchase with another person, or if you have benefitted from the sharing of proof of purchase in any way, all relevant claims/entries will be invalid and all relevant persons will lose any right to a prize.

Unclaimed prize draw

Claim Date: 11.59pm (AEDT) on 10/12/2024.

Unclaimed prize determination: 11am (AEDT) on 17/12/2024 at Immediate.

If any instant win prize is un-won or not claimed by the Claim Date, an unclaimed prize draw will be held as per the details above, in order to randomly distribute any such unclaimed/un-won prizes (in descending order of value) amongst valid entrants. For clarity, if all instant win prizes are won and claimed by the Claim Date, the unclaimed prize draw will not be conducted.

The Promoter may draw additional reserve entries in the unclaimed prize draw and record them in order in case the winning entry/entrant in the draw is deemed invalid by the Promoter and/or the winner cannot be contacted by the Promoter after making all reasonable attempts.

Any winner/s in the unclaimed prize draw will be informed in writing by email within four business days of determination, and will have their first initial, surname and the Store they made their purchase in published on the Website on 19/12/2024 for a minimum period of 28 days.

If a winner in the unclaimed prize draw has not accepted or claimed their prize by 12pm (AEDT) on 20/01/2025 or if, after making all reasonable attempts, the Promoter can't contact a winner (or a winner does not contact the Promoter) by 12pm (AEDT) on 20/01/2025, the relevant entry/ies will be discarded, and the Promoter will forfeit the prize/s from the prize pool.

If any prize remains un-won at the end of this promotion, or if a prize winner cannot be found, that information will be published on the Website on 24/01/2025.

Collection and use of your personal information

If you are a winner, you must take part in all publicity, photography and other promotional activity as the Promoter requires, without any compensation. You consent to the Promoter using your name and image in any promotional or advertising activity.

The Promoter may collect your personal information directly or through its agents or contractors. The Promoter will use your personal information to conduct and manage the competition. The Promoter may disclose your personal information to its related companies, agents and contractors to assist in conducting this competition, communicating with you or storing data. This may include disclosures to organisations outside Australia including in places such as New Zealand, Switzerland, Singapore, United Kingdom and the United States of America.

By entering, you consent to receive email or SMS messages from the Promoter without any functional unsubscribe facility if they relate primarily to the conduct of this competition. The Promoter's Privacy Policy (see includes information about:

  1. how to seek access to the personal information the Promoter holds about you and seek correction of the information; and
  2. how to complain about a privacy breach and how the Promoter will deal with such a complaint.

Permit numbers

Authorised under:

ACT Permit No. TP23/02605

SA Licence No. T23/2007

NSW Authority. TP/00437

  1. These Terms and Conditions incorporate and must be read together with the details outlined in the table above. Information about prizes and how to enter forms part of these Terms and Conditions. By participating, you accept these Terms and Conditions.


  1. Your instant win claim must be received by the Claim Date and will be deemed to be received only when received by the Promoter. Your entry into the unclaimed prize draw must be received during the Competition Period and will be deemed to be received only when received by the Promoter. If you return a Qualifying Purchase your claim/entry may be deemed invalid at the Promoter's discretion (unless the product is defective). You will receive a return message confirming your claim/entry. The Promoter is not liable for any problems with communications networks outside its reasonable control. You are responsible for your own costs associated with claiming/entering.  If you enter using automatically generated claims/entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified.


  1. Prizes and all elements of prizes must be taken as and when offered and cannot be altered or changed in any way by you or will be forfeited, and if forfeited, the Promoter will not be liable. If you forfeit the prize for whatever reason, you will not be given any alternative prize as a substitute.
  2. The Promoter is not responsible for any dispute between you and any person with whom you choose to, or choose not to, share a prize.


  1. Any material failure by you to comply with the conditions imposed by the prize supplier(s) may result in the prize being cancelled or withdrawn without liability for the Promoter or the prize supplier(s).
  2. If you or your claim/entry are deemed by the Promoter to breach these Terms and Conditions materially, your claim/entry (or at the Promoter's discretion, all of your claims/entries) may be discarded. The Promoter may, at any time, require you to produce documentation to establish to the Promoter's reasonable satisfaction the validity of your claims/entries and/or verifying your identity (including documentation establishing your identity, age, place of residence and place of employment). Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.
  3. You must not:
    1. tamper with the claim/entry process (including but not limited to manipulating the system via bots, script use, or any other means to circumvent the claim/entry process);
    2. engage in any conduct that may jeopardise the fair and proper conduct of the competition;
    3. act in a disruptive, annoying, threatening, abusive or harassing manner;
    4. do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;
    5. breach any law; or
    6. behave in a way that is otherwise inappropriate.
  4. If you, in the reasonable opinion of the Promoter behave aggressively or offensively, or behave in a manner which may diminish the good name or reputation of the Promoter or any of its related entities or the agencies or companies associated with this competition, is contrary to law or is otherwise inappropriate, the Promoter may cancel the prize.
  5. The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted for reasons outside the Promoter's reasonable control, including failure of any third parties to forward entries for inclusion in the draw.
  6. If any dispute arises between you and the Promoter concerning the conduct of this promotion or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter's decision in connection with all aspects of this promotion is final.
  7. Prizes cannot be transferred or exchanged. Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement. The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST. The Promoter is not responsible for any change in prize value. You agree that if a prize is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approval by the state/territory gaming authorities.
  8. By claiming or entering, you request that your full address not be published.
  9. Printing and other quality control errors outside the Promoter's control will not invalidate an otherwise valid instant win prize claim. Every instant win prize claim in excess of the advertised prize pool will be honoured, unless the claim is rejected due to fraud or ineligibility under these Terms and Conditions.
  10. If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, government directives, pandemic, public health orders and the like, the Promoter may end, change, suspend or cancel the competition or disqualify affected claims/entrants, subject to any necessary approval by the state/territory gaming authorities.
  11. The Promoter is not responsible for any tax implications arising from you winning a prize. You should seek independent financial advice. If for GST purposes this competition results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office's stated view that where the parties are at arm's length, goods and services exchanged are of equal GST inclusive market values.


  1. You may have consumer rights under statute including under the Competition and Consumer Act 2010 (Cth), which may be relevant to any issue or problem you encounter in relation to this competition and cannot be excluded or restricted. Nothing in these Terms and Conditions excludes or restricts those rights. See for more information about those rights.
  2. Subject to the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury(including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this competition or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law).
  3. Without limiting the previous paragraphs, the Promoter and the agencies and companies associated with this competition are not liable for any loss of, damage to or delay in delivery of prizes due to circumstances beyond the Promoter's reasonable control. Unless otherwise specified, prizes will only be delivered to addresses in Australia.
  4. This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram and Twitter. You provide your information to the Promoter and not to any social media platform. You completely release any relevant social media platforms from any and all liability.